T: 00 44 79 1368 2505 E: panstream@gmail.com
HandPans
made by Mark Wilson
in Devon, UK
Our instruments are made from Ember Steel by Ayasa and shells are hydro-formed.
Material is Stainless Steel or Nitrided
However, because we work and operate in a damp country and because stainless steel is more popular choice,
we do not store Nitrided materials in winter months, as they turn rusty very quickly, and make a batch or two in summer months.
If you are interested in Nitrided instrument - let us know and we will notify you once we have shells available.
Instruments are heat-treated in the manufacturing process and
the unique coloration is a result of temperature in the oven and duration of the heating.
We can't guarantee a specific colour.
At the moment we can't offer 18" size Instruments due to insufficient quality material.
21" (54cm) Standard HandPan £1400,- + P&P
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maximum amount of notes to fit is ding + 8
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impedance* notes are Bb4 and F#5
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highest note F5
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lowest C3
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tuning 440hz or 432hz
Custom made HandPans
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custom scales,
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top/bottom notes
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mutants with 11+ notes
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BassPan with 4 to 6 notes
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special needs handpans
*Impedance: A phenomenon occurring in handpans where, due to the diameter or depth of an instrument, certain pitches sound stifled or dissonant. This is caused by sound waves/frequencies that do not properly align when travelling through the shell. This can also be called phase shift, wave interference or phase cancellation. (Masterhandpan.com)
PanStream
PanStream
PanStream - F# minor (18"Size)
PanStream 2018 (D) A Bb D E F G A C -Hardcase Technologies Handpan Review
Panstream Handpan D Celtic "Golden Stainless"
Panstream Handpan Stainless - F Oxalista
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Tuning
Instruments can be tuned to standard 440hz resonance and for beginners we would suggest that, because it would be easier to match up with other instruments and players if you play together..
However if the purpose of a handpan is healing, meditation, yoga music then some people choose 432hz tuning..
Here is an example of same scale instrument in 432hz and 440hz.
Scale
This is very personal choice, but for beginners we usually suggest to choose an easy scale like one of D scales..
For example D Celtic or D Minor. These scales would be easy to learn and also easy to sell if at one point you would decide to do so.
The last bit we would advise on, would be to check handpan in person or online lessons.. some tutors might offer a deal on instrument + lessons.. Here are some: Millie Hoddo; Dom Aversano; Master The HandPan
Accessories
Often we get asked about best options for stands and cases and other accessories.
For cases we prefer Evatek Medium from Hardcase Technologies, but you might also like to consider Namana bags.
Popular stands are offered by Sounds Inspiring or Pantam Stand.
HOW TO CHOOSE
For complete beginners we usually advise to visit gatherings or gigs such as HangOutUK so you can listen to as many instruments from different makers and also maybe have a try yourself if possible.. If that option is not available then next best thing is YouTube..
However there are few more aspects for you to keep in mind:
Size of instrument
Smaller 18" and also standard 21" size instruments. 18" is more preferred for younger customers and generally smaller people as it is easier to hold it on your lap and reach the further notes etc... or if you have back issues..
At the same time there are scale limitations for smaller instruments.. so you need to weigh the pros and cons on that.. and maybe consider stand instead of playing on lap..
Material of instrument
The option of Stainless and Nitrided Steel.. Stainless is a bit more rust resistant (but not 100%) and also a bit more hardy for wear.. if there is a chance that other people will interact with your instrument (like when you play in hospices or schools etc) then we would definitely suggest Stainless.. Also there is a difference in sound - Stainless has more resonance than nitrided - some people like it, some dislike..
Here is an example of same scale instrument in nitrided and stainless.
SERVICE & MEINTANANCE
To keep your instrument happy - service it regularly, keep it dry and wipe it off after each and every handling. Protective oil like Phoenix (optional) can be gently rubbed into the steel, however, with time, build-up can occur and it will affect the sound of HandPan. Use small amount and remove any excess and make sure not to press on notes.
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Once in a while we would recommend to clean surface of instrument with an alcohol solution - to remove any build-up and to prevent rusting. Avoid harsh temperature changes and damage like dropping, excessive banging or applying pressure on playing surface.
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Always use an appropriate case for transportation and do not leave instrument unattended. Do not store your instrument in a closed bag overnight and for prolonged periods. Allow some air flow. It can trap moisture and advance corrosion and also can affect glue quality and sound.
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Contact us if you have enquiries about Tuning or Refurbishment.
SHIPPING & INSURANCE
Once your payment has cleared and the instrument is ready for shipping, we will book a courier and you will receive an email with a tracking number. Please double-check your address and contact details.
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Let us know when you have received the instrument and if you are satisfied with it. If there is any problem with your order, please let us know immediately!
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Upon Arrival - please inspect the box before signing it off with the courier. If you see any damage on the outside of the box - take pictures. Do a thorough inspection of the case and instrument as soon as possible. Do not dispose of the box until you are 100% satisfied with the order. We would suggest saving the box for when you need to tune up your instrument.
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If instrument has been damaged during shipping - let us know immediately - damage claims must be reported within 14 days of the delivery date (including the day of delivery). The packaging and damaged item must be kept at the delivery address for inspection by the courier. Failure to do this may void the claim.
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Photographs of packaging and damaged items will be required to resolve claims. Courier will require evidence of the value of your goods - our Invoice.
ORDERING
Please contact us if you would like to place an order for instrument!
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Once you have decided on the scale for your Instrument, we will ask for a £100,- deposit payment to proceed with your order. Deposit payment will be deducted from the final invoice.
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Full payment will be required once the instrument is completed.
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Insured UK Mainland UPS next working day shipping is £65,-
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You are welcome to collect it in person from Devon, UK or we can post it safely within suspended double cardboard box.
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Also you can send in your own case or get one delivered directly to us from supplyer.
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PanStream in EUROPE
Check out our distributors in Europe
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WORLDWIDE ORDERS
Ask us for a shipping quote if you are ordering from outside of the UK.
Also please note that you might be required to pay your local Customs charges for shipments outside the UK.