PRODUCTS SPECIALS SERVICE GALLERY ORDERING CONTACTS

 

         


Ordering Info!

Here you will find answers   on most common questions about Placing Order, Payments and Shipping Information!

 

Ordering Procedure

For Purchasing PanStream products please follow these Ordering Procedures:

1. Place your Order in the most suitable way for you - phone, fax, e-mail, internet etc. Please indicate your contact information, shipping address, and items you are looking to purchase.

2. Once your Order information is received PanStream will contact* an estimate to you with an itemized quote of the products you are looking to purchase and freight costs to your location. *please allow 24 hours

3. Confirm your Order - simply reply to PanStream with your estimate number that you want to place the order. We will send you a copy of your sales order and Invoice with payment information.

Payment Terms

Payment is generally required before delivery. For large orders and items to be custom made a deposit is required on confirmation. For school/institutional orders official purchase orders are accepted.

Payment Method

Payment must be made according to the payment terms of the Invoice.

Prices

On PanStream web page are listed prices for Retail customers. Dealer prices are provided only on request to qualified dealers. Special discounts may be applied according to Special Offers.

Delivery

Delivery time is calculated from date of confirmation and may vary with size and type of order. Total shipping and handling charges from PanStream direct to the customer's address will be given. For international shipping's we will contact you with tracking information once the order has left the warehouse so you can track your shipment.

Product specifications

A standard spec is offered on all products as detailed in our product descriptions and specifications. However all practical variations can be produced with specs provided by the customer and approved by our technical staff. Additional charges may apply.

For painted full sized instruments the standard colours are black or silver skirt with silver playing surface. A skirt colour of choice can be applied at additional cost.

Post Script

In our continuing pursuit to improve the quality standards of our products, we reserve the right to implement changes without notice.

Any questions - feel free to contact us!